Privacy Policy

1. Introduction

Welcome to ClosingLine. This Privacy Policy explains how ClosingLine ("we," "us," "our") collects, uses, holds, and discloses information about you when you use our website, applications, and services (collectively, the "Service").

We are committed to protecting your privacy and being transparent about how we handle your data. Your use of the Service signifies your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use the Service.

For any questions about your privacy, you can contact us at [email protected].

2. Information We Collect

We collect information to provide and improve our Service. This includes "Personal Information" (data that can identify you) and "Non-Personal Information" (anonymous data).

A. Information You Provide to Us:

• Account Information: When you create an account, we collect information such as your username and email address. If you register using a third-party service like Google, we will receive information from that service as authorized by you.
• Subscription Information: If you subscribe to our "Pro" tier, our payment processor (Stripe) will collect payment information. We do not store your full payment card information on our servers.
• Communications: When you contact us for support or provide feedback, we collect the information you include in your communications.

B. Information We Collect Automatically:

• Usage Data: We collect information about how you interact with the Service, such as the features you use and the simulated bets you place.
• Device and Log Information: We automatically collect technical information, including your IP address, browser type, device type, and operating system.
• Cookies & Analytics: We use cookies and similar technologies to help operate the Service. We also use analytics services like Google Analytics to understand user engagement.

3. How We Use Your Information

We process your information based on legitimate interests and for the performance of our contract with you. We use the information we collect to:

• Provide and Maintain the Service.
• Improve and Personalize the Service.
• Communicate with you, including sending administrative notices and, with your consent, marketing emails.
• Ensure the safety and security of our platform.
• Comply with our legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with the following third parties only under specific circumstances:

• Service Providers: Partners who perform services on our behalf, such as cloud hosting, payment processing, and analytics.
• Legal Requirements: If required by law, subpoena, or other legal process.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.

5. Your Rights and Control Over Your Information

You have rights concerning your personal information, subject to local law. These rights include:

• The Right to Access: You can request a copy of the personal information we hold about you.
• The Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• The Right to Erasure (Deletion): You can request that we delete your personal information.
• The Right to Opt-Out: You can unsubscribe from marketing emails at any time by using the link provided in the email.

6. How to Exercise Your Rights (e.g., Account Deletion)

To exercise any of your data rights, including your right to access, correct, or delete your personal information, you must submit a request to us via email.

Please send your request to [email protected] from the email address associated with your ClosingLine account. To help us process your request efficiently, please use a clear subject line, such as "Account Deletion Request" or "Data Access Request".

We will process your request in accordance with applicable privacy laws. Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or to comply with our legal obligations.

7. Data Security and Retention

We implement commercially reasonable security measures to protect your information. However, no method of storage is 100% secure. We retain your personal data only as long as necessary to provide the Service or as required by law. When you delete your account, we will delete or anonymize your data according to our retention policies.

8. Children’s Privacy

Our Service is not directed to or intended for individuals under the age of 18 (or the age of legal majority in their jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

9. International Data Transfers

Your information may be stored and processed in Canada, the United States, or any other country where we or our service providers maintain facilities. By using the Service, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.